Building Trust: A Practical Guide
by Sorin Dumitrascu
Your success at work is often tied to the contributions of your coworkers. And given the collaborative nature of most work, it stands to reason that the better your relationships are with your coworkers, the more productive and successful you'll be.
At work, just like at home, trust is the foundation of successful relationships. Coworkers need to feel confident that they'll be supported by each other when collaborative efforts are required to produce successful results.
But what is meant by "trust?" A general definition is that trust involves letting the things you value be vulnerable to the actions of others, and believing that what you value will be supported, or at least not harmed.
People value many things – for example, their reputations, ideas, creations, and relationships.
Trust is important because it impacts all workplace relationships. The level of trust between coworkers affects how they choose to interact with one another.
When coworkers trust each other, they're more likely to work cooperatively, sharing ideas and knowledge without the fear of risking what they value. Coworkers with trusting relationships can engage in healthy debate and resolve conflict, and aren't afraid to ask for help or make mistakes. This type of dynamic relationship can result in increased productivity.
Contrast this with coworkers who don't trust each other. They'll have a hard time working together, often acting defensively instead of focusing on work. Without trust, coworkers may withhold ideas and input, avoid commitment, and become engaged in conflict, politicking, and infighting – none of which are productive.
This course explores the impact of trust in the workplace. To help you make the most of your workplace relationships, you'll learn how you can build and sustain trusting relationships with your coworkers by being competent, dependable, honest, and considerate.
Betrayal seems like a strong word. And it is. When trust is breached, either intentionally or unintentionally, strong emotions and serious consequences follow. Trust is vital in the workplace. And yet, trust is so often broken.
People need to know they can trust their managers to guide them to success.
They need to be able to trust their coworkers to perform well so that their own performance can be effective.
And they need to trust others enough to ask difficult questions as well as give or receive difficult feedback.
The cost of betrayal is high. On a personal level, it can cost you friends and make working with other people difficult. A betrayed person may have trouble trusting again. Betrayers may have difficulty accomplishing anything once others become aware of their actions. With lack of trust, team cohesion often breaks down, morale slips, and productivity plummets.
Healing from betrayal requires effort from both the betrayer and the betrayed. Over time, a degree of trust can often be re-established if the right approach is used. Techniques for building and rebuilding trust arise from the same understanding of trust. Knowing how to repair relationships with these techniques is a valuable skill.
This course focuses on the techniques for rebuilding trust after a betrayal. You'll learn how you can take steps to recover from a betrayal and become a better person for the experience.
You'll also learn about breaches of trust from the point of view of the betrayer. In the event that you breach a trust, accidentally or on purpose, you'll know the steps to take to begin mending the relationship.
The techniques for rebuilding trust can also serve you if you need to help someone work through a betrayal. You'll have an opportunity to practice the techniques for healing a trust you've betrayed in a realistic scenario.
At work, just like at home, trust is the foundation of successful relationships. Coworkers need to feel confident that they'll be supported by each other when collaborative efforts are required to produce successful results.
But what is meant by "trust?" A general definition is that trust involves letting the things you value be vulnerable to the actions of others, and believing that what you value will be supported, or at least not harmed.
People value many things – for example, their reputations, ideas, creations, and relationships.
Trust is important because it impacts all workplace relationships. The level of trust between coworkers affects how they choose to interact with one another.
When coworkers trust each other, they're more likely to work cooperatively, sharing ideas and knowledge without the fear of risking what they value. Coworkers with trusting relationships can engage in healthy debate and resolve conflict, and aren't afraid to ask for help or make mistakes. This type of dynamic relationship can result in increased productivity.
Contrast this with coworkers who don't trust each other. They'll have a hard time working together, often acting defensively instead of focusing on work. Without trust, coworkers may withhold ideas and input, avoid commitment, and become engaged in conflict, politicking, and infighting – none of which are productive.
This course explores the impact of trust in the workplace. To help you make the most of your workplace relationships, you'll learn how you can build and sustain trusting relationships with your coworkers by being competent, dependable, honest, and considerate.
Betrayal seems like a strong word. And it is. When trust is breached, either intentionally or unintentionally, strong emotions and serious consequences follow. Trust is vital in the workplace. And yet, trust is so often broken.
People need to know they can trust their managers to guide them to success.
They need to be able to trust their coworkers to perform well so that their own performance can be effective.
And they need to trust others enough to ask difficult questions as well as give or receive difficult feedback.
The cost of betrayal is high. On a personal level, it can cost you friends and make working with other people difficult. A betrayed person may have trouble trusting again. Betrayers may have difficulty accomplishing anything once others become aware of their actions. With lack of trust, team cohesion often breaks down, morale slips, and productivity plummets.
Healing from betrayal requires effort from both the betrayer and the betrayed. Over time, a degree of trust can often be re-established if the right approach is used. Techniques for building and rebuilding trust arise from the same understanding of trust. Knowing how to repair relationships with these techniques is a valuable skill.
This course focuses on the techniques for rebuilding trust after a betrayal. You'll learn how you can take steps to recover from a betrayal and become a better person for the experience.
You'll also learn about breaches of trust from the point of view of the betrayer. In the event that you breach a trust, accidentally or on purpose, you'll know the steps to take to begin mending the relationship.
The techniques for rebuilding trust can also serve you if you need to help someone work through a betrayal. You'll have an opportunity to practice the techniques for healing a trust you've betrayed in a realistic scenario.
