Are Your Lights On?: How to Figure Out What the Problem Really is

Partial Contents Part 1: What is The Problem? 1. A Problem 2. Peter Pigeonhole Prepared A Petition 3. What's Your Problem? Part 2: What is The Problem? 4. Billy Brighteyes Bests The Bidders 5. Billy Bites His Tongue 6. Billy Back To The Bidders Part 3: What is The Problem Really? 7. The Endless Chain 8. Missing The Misfit 9. Landing On The Level 10. Mind Your Meaning Part 4: Whose Problem Is It? 11. Smoke Gets In Your Eyes 12. The Campus That Was All Spaced Out 13. The Lights At The End Of The Tunnel Part 5: Where Does It Come From? 14. Janet Jaworski Joggles A Jerk 15. Mister Matczyszyn Mends The Matter 16. Make-Works And Take-Credits 17. Examinations And Other Puzzles Part 6: Do We Really Want To Solve It? 18. Tom Tireless Tinkers With Toys 19. Patience Plays Politics 20. A Priority Assignment